GoPrime Systems (“we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal and business information.

This Privacy Policy explains how we collect, use, store, and protect information when you:

• Visit our website (https://goprime.systems/) 
• Engage with us for services or enquiries 
• Use any of our software solutions, including ERP, POS, and other business systems 

We may collect and process the following categories of information:

• Name and surname 
• Email address 
• Phone number 
• Company name 
• Job title or role 

In the course of providing our services, we may process business-related data including:

• Financial and transactional data 
• Inventory, procurement, and operational records 
• System configuration and usage data 

• IP address 
• Device and browser type 
• Website usage behaviour (via cookies or analytics tools) 

We use the information collected for the following purposes:

• Responding to enquiries and demo requests 
• Delivering, implementing, and supporting our software solutions 
• Providing ongoing maintenance and technical support 
• Improving system performance and user experience 
• Communicating service updates and relevant information 
• Ensuring system security, integrity, and reliability 

We do not sell or trade personal data.

We may share information only where necessary:

• With trusted third-party service providers (e.g., hosting or infrastructure providers) 
• To comply with legal or regulatory obligations 
• To protect our systems, rights, and users 

All third-party engagements are governed by appropriate confidentiality and data protection obligations.

We implement appropriate technical and organisational safeguards to protect information against unauthorised access, loss, or misuse, including:

• Secure hosting environments 
• Access controls and user authentication 
• Data encryption where applicable 
• Continuous monitoring and system updates 

We retain information only for as long as necessary to:

• Provide agreed services 
• Maintain operational and business records 
• Comply with applicable legal and regulatory requirements 

Our website may use cookies or similar technologies to:

• Enhance user experience 
• Analyse website traffic 
• Support analytics and performance monitoring 

You may manage or disable cookies through your browser settings.

All client data processed through GoPrime Systems’ platforms remains the property of the client.

We treat all client data as strictly confidential and do not access, use, or disclose such data except:

• Where necessary to provide agreed services (e.g., implementation, support, troubleshooting) 
• Where required by law 

We do not use client data for any purpose unrelated to the delivery of our services.

You have the right to:

• Request access to your personal data 
• Request correction of inaccurate or incomplete information 
• Request deletion of your data, where applicable 
• Object to or restrict certain processing activities 

Requests may be submitted using the contact details below.

Our website may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of those external sites.

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Updates will be published on this page with a revised effective date.

For any questions, requests, or concerns regarding this Privacy Policy or data handling practices, please contact:

GoPrime Systems
📧 info@gopri.me or info@goprime.systems
📞 +263 77 736 5771
🌐 https://goprime.systems/